tb-bm-response

Updated as of: September 9, 2020

Update on September 9

  1. Continue to develop the Health and wellness campaign with successful introduction of the Spring/Summer themes. Now are into the Fall/Winter campaign starting in September.
  2. Have developed a great relationship with our third party medical advisors and have decided to keep the relationship in place for the coming future.
  3. Continue to work with our EFAP providers. New resources and materials being provided to our employees throughout the month to assist in topical areas of concern.
  4. Developed “Back to School” supporting resources for parents and children assisting in dealing with back to school concerns and issues. Also coping with the mental health aspect associated with this situation.
  5. Regular meetings of B&M’s COVID-19 Crisis Management Team and Senior Management Team
  6. Regular monitoring of federal, provincial and state government and health agency communications and quick adoption of directives
  7. Maintaining the daily screening process of employees, subcontractors and visitors through a Fit for Duty Screening Questionnaire
  8. Implementation and monitoring of various COVID-19 Policy and Guidance Documents, including; Office Re-Entry Protocols and Training, Managing a Confirmed COVID-19 Case Management Guidance and Checklists, COVID-19 Supervisor Toolkit, Telecommuting/Work From Home Guidance, Site Safety Instruction Guidelines with Fleet Safety Protocols, Face Mask and Respirator Safe Use Guidelines, and more!
  9. Developed and communicated resources for back to school during COVID-19.
  10. Regular updates to our dedicated COVID-19 resource website for employees and public: blackandmcdonaldhealth.com. Added new materials last week regarding managing stress and anxiety during the Pandemic
  11. Implementation of mandatory mask use/face coverings while in designated work locations
  12. Regular COVID-19 updates on all Black & McDonald social media platforms
  13. Regular communications with our customers and suppliers
  14. Maintain regular communications with our external Medical advisors for our Canadian and US Regions to give professional guidance as related to COVID-19.

Update on July 28

  1. Regular meetings of B&M’s COVID-19 Crisis Management Team and Senior Management Team
  2. Regular monitoring of federal, provincial and state government and health agency communications and quick adoption of directives
  3. Maintaining the daily screening process of employees, subcontractors and visitors through a Fit for Duty Screening Questionnaire
  4. Implementation and monitoring of various COVID-19 Policy and Guidance Documents, including; Office Re-Entry Protocols and Training, Managing a Confirmed COVID-19 Case Management Guidance and Checklists, COVID-19 Supervisor Toolkit, Telecommuting/Work From Home Guidance, Site Safety Instruction Guidelines with Fleet Safety Protocols, Face Mask and Respirator Safe Use Guidelines, and more!
  5. Have been collaborating with our HR Peers in the US to get a better understanding of how Covid is impacting back to work and school protocols.
  6. Implementation of Office Re-Entry Protocols in an on-line training format
  7. Regular meetings of B&M’s Critical PPE Management Committee to monitor and support the business in procuring critical PPE items to protect our staff.
  8. Regular updates to our dedicated COVID-19 resource website for employees and public: blackandmcdonaldhealth.com. Added new materials last week regarding managing stress and anxiety during the Pandemic
  9. Implementation of mandatory mask use/face coverings while in designated work locations
  10. Regular COVID-19 updates on all Black & McDonald social media platforms
  11. Regular communications with our customers and suppliers
  12. Maintain regular communications with our external Medical advisors for our Canadian and US Regions to give professional guidance as related to COVID-19
  13. In conjunction with Manulife, we introduced Stronger Minds which is a program designed to help our employees and anyone in general to build resiliency and coping skills to better deal with the current situation. Visit mindbeacon.com/strongerminds to learn more.
  14. We are working with our partners: Manulife, Workplace Options, and Proactive Movement in developing a Mental Health Planner with themed messages, resources, and media content to assist our people in dealing with the areas of stress, anxiety, and financial management over the coming months. Launched our current theme for the Wellness Campaign, Challenging Worries and Anxious Thoughts. Working on the next theme which is Addiction for the beginning of August.
  15. Recently had discussions with different consultants (2) regarding team building opportunities during Covid 19 via remote.

Update on June 15

  1. HSE and HR released the B&M Work Place Office Re-Entry Protocol to assist our offices providing a process to ensure our offices are safe and employee are prepared for the new normal working environment.
  2. We continue to produce our Spring/Summer COVID-19 22 Week Wellness program with positive traction. One of the top areas on the eHealth site. Regions are putting together support programs and are building on the bi-monthly themes.
  3. We have been working with our Employee Family Assistance Program providers in gaining insight the impact the crisis is having on people in general and also are working with Proactive Movement, specialists in workplace Health and Wellness in more support mechanisms.
  4. We recently ran a live webinar hosted by Workplace Options. The session focus on how leaders can support their people during these difficult times. Over 100 B&M leaders attended the session which was well received.

Updates on recent initiatives:

  1. Weekly meetings of B&M’s COVID-19 Crisis Management Team and Senior Management Team
  2. Regular monitoring of federal and provincial government and health agency communications and quick adoption of directives
  3. Implementation of a daily screening process of employees, subcontractors and visitors through a Fit for Duty Screening Questionnaire
  4. Development of various COVID-19 Policy and Guidance Documents, including; Managing a Confirmed COVID-19 Case Management Guidance and Checklists, COVID-19 Supervisor Toolkit, Telecommuting/Work From Home Guidance, Site Safety Instruction Guidelines with Fleet Safety Protocols, Face Mask and Respirator Safe Use Guidelines, and more!
  5. Regular meetings of B&M’s Critical PPE Management Committee to monitor and support the business in procuring critical PPE items to protect our staff
  6. Launch of a dedicated COVID-19 resource website for employees and public: blackandmcdonaldhealth.com
  7. Regular COVID-19 updates on all Black & McDonald social media platforms
  8. Regular updates to all our staff through internal platforms
  9. Regular communications with our customers and suppliers
  10. Introduced external Medical advisors for our Canadian and US Regions to give professional guidance as related to COVID-19 concerns
  11. In conjunction with Manulife, we introduced Stronger Minds which is a program designed to help our employees and anyone in general to build resiliency and coping skills to better deal with the current situation. Visit mindbeacon.com/strongerminds to learn more.
  12. We are working with our partners: Manulife, Workplace Options, and Proactive Movement in developing a Mental Health Planner with themed messages, resources, and media content to assist our people in dealing with the areas of stress, anxiety, and financial management over the coming months.  

Update on April 3

  1. Black & McDonald has received positive feedback from inspectors with regards to site procedures and actions taken. Kudos to our field staff for putting the procedures to work.
  2. Black & McDonald is working internally to ensure critical PPE gets to the sites that need it so that work can continue safely and the protection of our employees, clients and the public is observed.
  3. We have brought on three Medical Advisors to assist our Canada and US operations in dealing with different Covid related questions and scenarios.
  4. We have introduced online Covid assessment tools for our employees to access to give them piece of mind : https://www.cdc.gov/coronavirus/2019-nCoV/index.html and https://ca.thrive.health/
  5. Introduced supporting resources to support our Work From Home Programs for employees working remotely.
  6. Working with our benefits providers, Our EAP and Group Benefits providers are stepping up with additional support and resources during the Covid crisis.
  7. We are networking with our HR peers across Canada and the US and sharing best practices and new ideas
  8. We are providing daily updates to our HR/HSE community related to new programs, materials, and resources coming on line that support the health and safety of our employees.

Update on March 29

We have instituted many processes and control measures for supporting and monitoring the health of our employees and isolating potentially ill people. This includes:

    • Daily tracking of Fit for Duty Questionnaire results
    • Employee tracking for all those in home isolation of some kind.
    • Rolling out a Litmos-based E-Learning course “Coronavirus Precautions and Prevention: Common Sense Hygiene.” (931 people have completed to date out of 2366 assigned)
    • To assist people in self-monitoring for virus symptoms, we now have no-touch thermometers available in all offices for performing a quick temperature check.
  • We are posting Health and Wellness resources and materials on the new website and our Sharepoint site
  • We are pushing out more HR advice and guidance around work-from-home and group benefits updates.

Update on March 20, 2020

 In late December 2019, a novel (new) coronavirus (COVID-19) was identified as the cause of an outbreak of pneumonia originating in Wuhan, China. The virus has continued to aggressively spread around the world, and on March 11 the World Health Organization (WHO) designated COVID-19 as a pandemic.  As of March 22, 2020 there were 325,000+ cases worldwide.

While most people do not show symptoms of carrying COVID-19, at the moment it is known to be particularly dangerous to the elderly and those with pre-existing conditions such as high blood pressure and diabetes. However there is still much that is unknown about the virus. The outbreak of COVID-19 is now escalating rapidly across North America and is now present in nearly all geographies in which Black & McDonald (B&M) is actively operating.

In light of the pandemic, we established a Black & McDonald COVID-19 Crisis Management Team (CCMT) to organize, oversee and direct our response to this global health emergency. Members include our Co-CEO’s Ian & Bruce, Regional Vice-Presidents, and representatives from Corporate and Regional HSE/HR, Finance and other support groups.

The outbreak is clearly on our doorstep and we have undertaken a swift, company-wide response to protect the safety of our people and their families, our customers and other stakeholders, and to prepare for the imminent threat of business disruption.

In addition to continuing to actively monitor the outbreak and quickly adopting directives and guidelines of local government health authorities, B&M has been rapidly deploying our internal COVID-19 response plans. Under the direction of the CCMT, local crisis management teams in all B&M Regions have been busy implementing COVID-19 action plans and business continuity directives regularly throughout the week.

Actions currently underway and detailed in the FAQs section of this site include:

  • Increased personal hygiene and respiratory etiquette practices
  • Isolation and exposure protocols for people suspected of being ill with the virus, including people who have recently traveled to high-risk locations
  • Increased workspace cleaning in offices, site trailers and other work gathering places
  • Reducing the number of employees working together and implementing other social distancing practices

As of the launch of this site, we are implementing more stringent directives for limiting social interaction to reduce the potential for the transmission of the virus within our ranks. These recommendations include:

  • Deploying mandatory work-from-home, work-rotation, team splitting and other methods for sequestering office staff from one another and closing specific high-risk offices
  • Instituting new work processes and protocols to limit, as practical, our field workers’ interaction with each other, with people from their supporting offices, and with the general public
  • Implementing stricter guidelines on social distancing at home and work
  • Visitor screening at all offices and sites
  • Instituting mandatory 14-day home self-isolation if following applies:
    • have had close contact with, cared for, or live in the same household as someone diagnosed with COVID-19 within the last 14 days;
    • have had close contact with someone in a public setting diagnosed with COVID-19 in the last 14 days
    • have pending COVID-19 test results or are currently diagnosed as having COVID-19; or
    • are currently experiencing a fever with a cough and/or shortness of breath.
  • Suspending all non-critical business travel
  • All company meetings shall be conducted via Lync, Conference Call and/or Video Conference unless absolute necessary. In the case of physical meetings  practice “social distancing”
  • Postponing all non-critical company gatherings and events indefinitely

Additionally, all travel presents an elevated health risk at this time. If you or a person you reside with has returned from travelling anywhere outside of your Province/State on or after March 9, 2020 or you have come in contact with someone who has, please immediately inform your direct supervisor or manager, and a representative of your Health & Safety team.

As of now, we are also deploying new processes, policies and management tools specific to pandemic to assist our Regions and offices:

  • Pay & Leave Guideline for Regional Offices to follow in setting local policy
  • COVID Tool Box Talk
  • COVID Fit For Duty Questionnaire for Employees and Visitors (form)
  • Updated Employee Illness Report Log

Corporately, we have implemented a new oversight process and risk assessment framework so the CCMT can readily assess COVID-19 risk in all offices and, in conjunction with Regional leadership, make the best decisions for our people, our business, our customers and our communities. You will see elements of this framework in future internal COVID updates.

We have made tremendous progress in our preparation and response to the COVID-19 crisis thanks to the hard work, attention and dedication of many people. Please keep calm and carry on.

The CCMT is monitoring the COVID-19 situation daily and, going forward, employees can expect regular updates. Additionally, a specific e-mail address has been created where you can reach out to report any concerns, ask questions or get additional support: ccmt@blackandmcdonald.com