In an age of hyperconnectivity, many employees are feeling more isolated than ever. Despite the rise of digital communication tools and open office layouts, loneliness is quietly becoming a workplace epidemic—one that affects not only individual wellbeing but also organizational performance.
Loneliness is a natural emotional response to a lack of meaningful social connection. While it’s not classified as a mental health disorder, it is closely linked to conditions such as depression, anxiety, and substance use. Prolonged loneliness can lead to serious health consequences, including:
- Increased risk of cardiovascular disease
- Weakened immune function
- Higher rates of depression
- Shortened lifespan—comparable to smoking 15 cigarettes a day
Ironically, the very technologies and work structures designed to keep us connected—like remote work and digital messaging—can also isolate us. In the U.S., over 40% of adults report feeling lonely, and many employees say they don’t consider their co-workers to be friends. In Canada, a 2023 Mental Health Research Canada survey found that 1 in 4 Canadians experience feelings of loneliness on a regular basis.
Loneliness doesn’t just affect morale—it impacts the bottom line. Isolated employees are more likely to:
- Experience burnout
- Be less productive
- Struggle with decision-making and creativity
- Take more sick days
According to former U.S. Surgeon General Dr. Vivek Murthy, fostering social connection should be a strategic priority for organizations. The cost of ignoring loneliness includes higher healthcare claims, reduced employee engagement, and increased turnover.
Here are five evidence-based strategies employers can use to reduce loneliness:
- Assess the current culture: Use surveys to understand how connected employees feel.
- Promote inclusive leadership: Train managers to recognize signs of isolation and foster team cohesion.
- Encourage peer support: Create mentorship programs or buddy systems.
- Design for connection: Whether remote or in office, build in time for informal interactions.
- Normalize help seeking: Reduce stigma around loneliness and mental health by encouraging open conversations.
What Employees Can Do
- Reach out: Don’t wait for others—initiate conversations, even virtually.
- Join workplace groups: Whether it’s a book club or a wellness challenge, shared interests build bonds.
- Set boundaries: Avoid overworking in isolation; take breaks and connect with others.
- Talk to someone: Whether it’s a friend, colleague, or mental health professional, sharing how you feel matters.
Resources for Support
- Canada: Wellness Together Canada – Free mental health and substance use support.
- U.S.: Center for Workplace Mental Health – Tools and strategies for employers and employees.
